1Who we are

Mobile Bill Score ("MBS", "we", "us", "our") is a free business mobility audit tool operated at mobilebillscore.ca. We help Canadian businesses understand whether they are overpaying for their mobile plans by generating an objective score based on information they provide.

Questions or concerns about this policy can be directed to mobilebillscore@gmail.com.

2What information we collect

We collect only what you voluntarily enter into the audit tool. Depending on the path you choose (Quick Check or Full Audit), this may include:

• Business information: business name, industry, current carrier
• Contact information: your name, email address, and/or phone number
• Plan details: number of lines, monthly bill, rate per line, credits, data allowance, contract dates, and early termination fees
• Usage patterns: roaming frequency, travel destinations, data overages, device subsidies
• Quote preferences: which carriers you'd like to hear from, preferred contact method and timing

We do not use cookies, tracking pixels, or analytics beyond what is standard to GitHub Pages hosting (basic server-side access logs).

3How we use your information

Your information is used for the following purposes only:

• Generating your score: Plan and usage data is processed in your browser to calculate your Mobile Bill Score. This computation happens client-side — the raw audit data is not sent anywhere unless you explicitly submit a form.
• Responding to audit help requests: If you book an audit call, your name, contact details, and relevant audit context are sent to us via Formspree so we can follow up with you directly.
• Facilitating quote requests: If you submit the "Get a no-obligation quote" form, your contact information and audit data are forwarded to the specific carriers you select — and only those carriers.

4Who we share your information with — and only with your consent

When you submit a quote request, we share the following with the carriers you tick:

• Your business name, contact name, email, and phone number
• Your audit results (score, effective rate, lines, usage profile)
• Your stated quote preferences (lines to move, contact timing, any notes you provide)

Formspree (formspree.io) is our form submission processor. It receives and routes form data on our behalf and is subject to its own privacy policy at formspree.io/legal/privacy-policy. We do not store form submissions independently of Formspree.

We do not share your data with data brokers, advertising networks, or any party not directly involved in fulfilling your request.

5What we do not do

• We do not sell your personal information
• We do not share your data with carriers you did not select
• We do not send unsolicited marketing emails or calls on behalf of carriers
• We do not use your data to build advertising profiles
• We do not retain your information beyond what is needed to respond to your request
• We do not combine your audit data with any external data sources

6How long we keep your data

Audit data entered in the tool exists only in your browser session and is never stored on our servers. Form submissions (audit help requests and quote requests) are retained in Formspree for the period required to follow up with you, after which they may be deleted upon request.

If you would like your submitted information deleted, contact us at mobilebillscore@gmail.com and we will action the deletion within 10 business days.

7Your rights

Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your data
• File a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca)

To exercise any of these rights, contact us at mobilebillscore@gmail.com.

8Security

The audit tool is served over HTTPS. Form submissions are transmitted securely via Formspree's encrypted endpoints. Because score calculation happens in your browser and data is only transmitted when you actively submit a form, your plan details are not exposed to our servers during normal use of the tool.

No method of transmission over the internet is 100% secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

9Disclaimer — audit results

Mobile Bill Score provides an indicative benchmark based on information you self-report and our knowledge of current Canadian business mobile market rates. It is not a formal financial audit, legal opinion, or guaranteed quote.

Scores and findings are for informational purposes only. Actual savings will depend on your specific account, contract terms, and negotiations with carriers. We recommend verifying any financial decisions with your carrier directly or with a qualified advisor.

10Changes to this policy

We may update this policy from time to time. Material changes will be reflected in an updated effective date at the top of this page. Continued use of the tool after changes are posted constitutes acceptance of the updated policy.

11Contact us